Frequently asked questions
Delivery
Your order will reach you within 2-3 business days from the time of placement, anywhere in Romania .
For international orders, the delivery time is 5-7 business days.
The delivery method is via GLS Courier Rapid.
- You benefit from free shipping anywhere in Romania if the order amount exceeds 299.99 RON (total products, excluding shipping fee)
- You benefit from free shipping anywhere in the European Union if the order amount exceeds 5000 RON (total products, excluding shipping fee)
If you do not qualify for free shipping, the delivery price is 19.95 RON.
For more information see the delivery policy page.
Orders
You can pay for your order using the following payment methods:
- repayment
- Payment by Card
- Online via Bank Transfer
For more details about these payment methods see the delivery and payment policy page.
Orders can be placed online at any time.
- To order the products, simply add them to the cart and follow the following steps: fill in your name, surname and delivery dates, then choose the payment method.
- If you already have an account on amabeauty.ro, log in, add the products to the cart, check the delivery details and select the payment method.
- After following the steps described above, carefully reread the entered data and click on the "Send order" button. For payment by bank card you will be redirected to the Mobilpay page to enter the card details and approve the payment.
- You will receive a confirmation email notifying you of the receipt of your order. Please check the correctness of the order placed by reading the respective email carefully.
- Your account details will remain registered and you will not need to enter them again for a new order, unless you want to change the delivery address.
Another way to order from our website is to send the order to our email address: office@amabeauty.ro
Our operators will take your order and contact you by phone for any information necessary to complete the order.
When ordering by e-mail, please clearly state the products and billing information: name, surname, company (if applicable), telephone number and delivery address. This information is treated confidentially and is used only for processing your order: billing and delivery. The correctness of this information is particularly important for confirming and delivering the order in optimal conditions.
You can contact us by email at office@amabeauty.ro and we will help you identify and order the product(s) you need.
You can find a lot of detailed information by consulting the other answers on this page.


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